Assistant Head – Employee Engagement jobs in Mumbai, Maharashtra

Assistant Head – Employee Engagement jobs in Mumbai, Maharashtra 2022

 

 

Description

Position at DNEG

 

DNEG is looking for an experienced professional to take care of Employee Engagement initiatives for DNEG and Redefine (PAN India) team.

Key responsibilities:

  • Plan and execute employee engagement calendar for the year (Virtual and offline).
  • EE strategy and solutions that support organizational transformation in achieving and sustaining high engagement and performance levels
  • Develop and implement relevant communications strategies and activities that contribute to raising awareness of all the initiatives.
  • Work with relevant HR colleagues to implement solutions that help deliver both improved communication and engagement with the employees
  • End to End (Design, Launch, Analyse, and Present) manage employee engagement surveys
  • Devising and running various R&R programs.
  • Recommending suggestions to the management based on employees’ feedback (through skip level and other open forum meetings), for enhancing employee camaraderie.
  • Spearhead Wellness, CSR, and Communities/Clubs programs at the group level
  • Successfully build and leverage corporate partnerships with multiple vendors to drive employee satisfaction through employee discounts at partner outlets for entertainment and Health and Wellness initiatives for employees Pan India
  • Manage the successful delivery of a range of employee engagement activities.

Technical Requirements:

  • Proficient in MS office
  • Knowledge of Survey tools would be an advantage

Experience/Educational Requirements:

  • Min 10 years of experience in a similar capacity.
  • Graduate, having a postgraduate degree in management would be an advantage

Qualities:

  • Well organized
  • Enthusiastic
  • Team handling ability
  • Excellent communication and presentation skills – oral and written
  • Great interpersonal skills, at all levels, and the ability to foster good working relationships

About Us
We are DNEG, one of the world’s leading VFX and animation studios for the creation of award-winning feature film, television, and multiplatform content. We employ nearly 7,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), and Asia (Bangalore, Chandigarh, Chennai, Mumbai).


 

Assistant Manager, CDD Operations job in Mumbai 2022

 

 

Job details

Benefits & Perks
Health insurance, Paid sick time
Job Type
Full-time
Regular / Permanent

Benefits

Pulled from the full job description
Health insurance
Paid sick time

Full Job Description

 

Job: Operations
Primary Location: Asia-India-Mumbai
Schedule: Full-time
Employee Status: Permanent
Posting Date : 28/Aug/2022, 11:28:50 PM
Unposting Date: Ongoing
JOB SUMMARY

The CDD team is responsible for performing due diligence checks on all SCCL clients across Retail, Private, Commercial, and Corporate Banking before providing approval to onboard a client.

The team with support from respective segment Relationship Managers (RMs) ensures the completion of CDD activities / related requirements for SCCL clients.

  • 2. Drive digital adoption, systems migration, and process simplification/improvement initiatives.

RESPONSIBILITIES

Support Business growth

  • Carry out checker function and ensure completeness of CDD information and KYC documentation for clients making sure it is current, valid, and complete also check the quality of CDD/KYC information as required before approval.
  • Analyze and ensure adherence to internal / Group Client due diligence policies and local regulatory requirements.
  • Perform pre-evaluation checks prior to onboarding customers and recommend to the next level to proceed with the onboarding.
  • Perform Ongoing CDD compliance ensuring reconciliation activities with CDD data that is available in bank for existing to bank (ETB) clients and make sure ETB clients are periodically reviewed as prescribed in Group and Local regulatory procedures.
  • Ensure accurate maintenance of CDD static data
  • Understand and comply with all relevant policies and procedures issued by the Group/Country FCC teams
  • Identify and escalate any risk issues that could impact meeting the objectives. Report any breaches or suspicious persons/relationships to compliance.
  • Ensure agreed TAT has adhered when executing CDD for account onboarding
  • Identify automation opportunities, and add value to existing CDD processes/activities to help improve productivity
  • Participate in CDD related – functional/technical discussions and contribute to digital process design and implementation.
  • Ensure Operational Risk policies & procedures, Risk Management Framework are effectively embedded & adhered
  • Support MIS and additional activities
  • Drive implementation of the Digital Operating Model to help maximize operational efficiency and reduce dependency on manual efforts
  • Identify and engage external vendors/consultants wherever required to enable the design or delivery of new and re-designed processes
  • Ensure facilitation and smooth rollout of system integration-related initiatives
  • Help to drive and champion systems migration, assessment of customer and downstream impact of changes in process/systems as well as propose alternative process workarounds related
  • Actively provide inputs for process improvements and the ability to drive automation and implementation of desired end-state processes.

Business

The CDD team is a unit within the Process and Governance team of SC CAPITAL and is responsible for performing due diligence checks on all SC CAPITAL clients across Retail, Private, Commercial, and Corporate Banking before providing approval to onboard a client.

The team with support from respective segment Relationship Managers (RMs) ensures the completion of CDD activities / related requirements for SC CAPITAL clients.

Processes

  • Customer Due Diligence Procedures – Retail, Private, Commercial, and Corporate clients
  • Global CDD Process Notes
  • Country CDD Process Notes
  • Country CDD Addendums

People & Talent

  • Lead through example and build the appropriate culture and values. Set the appropriate tone and work in collaboration with External Partners and Internal stakeholders.

Risk Management

  • Execution responsibility for identifying, assessing, monitoring, controlling, and mitigating financial crime risk, sanctions risk, and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance

  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across SC Capital. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct, and compliance matters.

Key stakeholders

  • CEO/Finance/Business-Regional Heads/SCCL Relationship Managers
  • Retail Compliance/FCC Teams in the country and Group
  • Operations/Credit Team

Other Responsibilities

  • Exemplify ‘Here for good’ within the team
  • Perform other responsibilities assigned under Group, Country, Business, or Functional policies and procedures.

QUALIFICATIONS

TRAINING, LICENSES, MEMBERSHIPS, AND CERTIFICATIONS

  • Experience and knowledge in the Banking industry with CDD/KYC/AML Experience
  • Knowledge of regulations relating to Financial Crime Risk, as well as knowledge of the local regulations on AML/CTF and sanctions
  • Problem Solving Skills – ability to think ‘Out of the Box’ and independently work around issues that arise from time to time.
  • An inquisitive mind that will ask the right questions to fully understand the risk posed in each individual case.
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously strive to improve and innovate, keep things simple, and learn from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social well-being.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum), and volunteering leave (3 days), along with minimum global standards for the annual and public holidays, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
  • Being part of an inclusive and values-driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
  • Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Customer Success Manager job in Maharashtra

 

Job details

Job Type
Full-time

Full Job Description

About Engagely.ai: Engage is an artificial intelligence-based conversational product by Exponential. Our core engine uses NLP and machine intelligence to deliver intelligent conversations. We help organizations create virtual assistants, bringing in automation and insightful customer engagement.

Job Description:

We are looking for a strong Customer Success Manager (CSM) who will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Engagely’s suite of products. CSM will also work closely with the implementation and account management team for the delivery and adoption of the product. You will dedicatedly engage with key partners and help them use the Engage platform fully. The foundation for this engagement is a precise understanding of the business implications of conversational AI, our product and in-depth knowledge of the client’s the business and industry trends.

Responsibilities:

  • Till Go- Live:

a. Onboarding

b. Implementation

c. UAT & Go-Live

d. Training client on DMP

  • Post Go-Live:

a. Proper handover to Support Team

b. Client Escalation

  • Analysis Skills Required:

a. ROI Analysis

b. KPI Analysis

c. Competitor Analysis

  • Feedback & Customer Perception:

a. CSAT Scores

b. Testimonials

c. Client Appreciation

d. Case Studies

  • Revenue & Account Strategy:

a. Account Mapping/Account Strategy

b. Revenue strategy & target achievement on a monthly/quarterly/ yearly basis

  • Hygiene & Processes:

a. Weekly Status report/ MOM/ Trello Update to be shared and hygiene/ processes to be followed regularly.

Skills and Qualifications:

  • We are looking for someone with 5-9 years of experience in the B2B space.
  • Not mandatory as a software engineer. He/she can have experience in product/SAAS-based solutions.
  • Excellent communication & presentation skills.
  • Must have handled/generated a revenue portfolio of INR 50 Lacs. Done business development/ Farming of accounts in earlier profiles.
  • Flexible to travel to clients’ locations and do meetings.

Job Category

Manager


KYC Quality Control job Mumbai, Maharashtra

 

Assistant Vice President (AVP)

Know Your Customer (KYC) Senior Quality Control (QC) Analyst position supports the KYC E2E process for GTB, Institutional Cash Management, and Trade, and Trade Finance Financial Institutions.

Today’s regulatory and compliance environment requires a robust and efficient KYC process and strong non-financial risk management, making the role an important part of the first line of defense within the business

The KYC QC Analyst performs a critical function that involves an independent checker role to ensure high-quality standards are maintained in strict adherence with Deutsche Bank’s Know Your Client Policy and Procedures for customers’ KYC files prepared for correspondent banking clients by respective KYC officers.

KYC QC team members will assist in identifying problem areas and risks associated with processes and make recommendations to improve the quality of KYC analyst file work. They will serve as a key support resource for delivering guidance to KYC analysts.

The KYC QC analyst will operate in a team environment and have regular interactions with KYC Officers, Accountable Client Owners (ACO), and Anti-Financial Crime (AFC) Compliance.

· Your key responsibilities

o Reviews cases for full adherence with DB Know Your Client Global Policy, Global KYC Key Operating Procedures, and any applicable local variance.

o Ensures profile review is completed timely and within quality expectations, including review conclusions that are clear, complete, and supported by the information in the file

o Identifies and escalates critical issues to their Quality Control Team Head

o Recognizes, documents, and assesses key risks, control environments, and applicable regulations

o Assists in identifying problem areas and risks associated with processes and makes improvement suggestions.

o Serves as a key support resource for delivering training and guidance to KYC Officers and QC Analysts

· Your skills and experience

o Recognized university degree and/or several years of equivalent professional experience

o Previous experience with KYC Quality assurance and knowledge of Correspondent Banking Due Diligence

o Good knowledge of financial regulatory requirements and AML risk implications; experience with regulatory and/or KYC-related topics

o Excellent research and analytical skills; a proactive and fast learner

o Attention to detail, combined with a strategic and proactive work approach

o Accuracy, diligence, and the ability to deliver high-quality results within tight deadlines

o Very good sense of risk awareness and ability to work independently

o Excellent team player with strong work ethic and the ability to maintain relationships in virtual teams

o Communicates in a clear, accurate, persuasive, and confident manner

o Strong writing skills, capability to document relevant information in a clear, structured, and comprehensive way

o Excellent communication skills and the ability to build and maintain relationships with colleagues at all levels of seniority

o Resilience and commitment, ability to plan and prioritize

o Command of MS Office applications and general computer proficiency

o Fluent communication skills in written and spoken English required (language requirements to be completed case by case)

 

How we’ll support you

  • Training and development to help you excel in your career
  • Flexible working to assist you to balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

 

About us and our teams

https://www.db.com/company/company.htm

 

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights, and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination, and retaliation.


Personal Assistant job in India

 

Job details

Benefits & Perks
Health insurance, Paid sick time
Job Type
Full-time
Regular / Permanent

Benefits

Pulled from the full job description
Health insurance
Paid sick time

Full Job Description

 

Job: Business Support and Management
Primary Location: Asia-India-Mumbai
Schedule: Full-time
Employee Status: Permanent
Posting Date : 17/Jun/2022, 12:13:05 PM
Unposting Date: Ongoing

 

About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good is achieved by how we each live our valued behaviors. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously strive to improve and innovate, keep things simple and learn from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social well-being.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holidays, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
  • Being part of an inclusive and values-driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies – everyone feels respected and can realize their full potential.
  • Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Role Responsibilities

Strategy

The job holder is primarily responsible for the day-to-day planning and management of schedules and activities for the Managing Director of Taxation and the Team

Business

Awareness and understanding of the wider business, economic, and market environment in which SCB India operates

Processes

  • Planning and scheduling the work week in consultation with the Managing Director of Tax
  • Schedule of meetings (whether in person or by video/audio conferences) with internal and external parties
  • Organizing meeting papers/ discussion packs for Meetings
  • Travel arrangements for business trips within and outside the country
  • Managing the Travel & Expenses for the Managing Director of Tax keeping in mind the T&E Policy and G&E Policy of the Group
  • Managing the Approvals as per delegation within the framework of Policies
  • Handling, processing, storing, and retrieving sensitive and confidential documents
  • Ensure that where applicable, follow-up is done with various parties (direct reports of the Head or other stakeholders) to get responses to items that require follow-up with such parties & if required, provide a consolidated response to the Head
  • Effectively maintaining the billing process of related vendors
  • Organizing conferences, seminars, joint meetings, and other events
  • Ordering of stationery for department use
  • General office administration and ad-hoc duties

People and Talent

The job holder needs to assist the Managing Director and Team to

  • Coordinate with support teams such as IT, CRES and GFS
  • Provide guidance and support and work closely with teammates

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct, and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders

Managing Director – India & South Asia Markets

India Tax Team

GFS Tax Team

Our Ideal Candidate
  • Ability to work in an organized way, multi-tasking, prioritizing, managing tasks, and providing a solution
  • Strong communication and interpersonal skills,
  • High levels of drive and resilience along with attention to detail

also, check this job; Personal Assistant job in India

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